Now Open!

Posted: Wednesday, June 3rd, 2020 at 10:42 am

Now Open! Image

Dear Trail Head Customers,

The Trail Head is thankful for our community’s quick, steadfast, and responsible approach to helping contain the spread of the Novel Coronavirus.  Although the number of newly reported cases continues to decline, we are still firmly committed to providing the safest possible environment for our employees and customers as we move forward.  We are closely monitoring the situation and complying with all public health guidelines to safely assist you.  

  • We will have a hand sanitizing station at our Front Street door and will be keeping our backdoor closed to keep a close eye on sanitizing between customers.  Sanitizer will also be available at our cash register as well as social distancing markers and the installation of sneeze guards.  
  • Credit/debit card transactions are highly encouraged and our card readers, sneeze guards, and counter surfaces will be sanitized between each customer.  Cash transactions will be handled with gloves and all items will be bagged for your safety.  
  • A maximum of 12 customers will be allowed into the store at one time and we ask that children must be attended and will not be allowed to wander or run around the store.
  • We kindly ask that all customers wear a mask or face covering while shopping in our store. We have both masks and buffs available for purchase if you need one. Reusable cloth face masks are $10.00 and the cost will be waived with a $50.00 purchase.  
  • All returns and clothing that have been tried on but not purchased will be removed from the sales floor for 48 hours and sanitized prior to being returned to the sales floor.  All returns must be unworn and have hang tags still attached.  
  • The sales floor has been rearranged to allow customers to shop while maintaining safe distances and our employees will be zoned both to minimize exposure as well as to keep a closer eye on cleaning detail throughout the store.  
  • We have scheduled both hourly cleaning as well as cleaning between customers on high touch surfaces throughout the store.  Dressing rooms will be completely sanitized after each use.
  • Our employees will be monitored for symptoms at the beginning of each shift and sent home accordingly if any present.  
  • Private shopping and curbside pick-up are available, please call 543-6966 during store hours and we will be happy to accommodate your needs.  Please call at least one day ahead to schedule private shopping.  Private shopping hours will be one hour prior to opening each day 10:00 am – 11:00 am Monday – Friday and 8:30 am – 9:30 am Saturdays.  

Finally, we are here for YOU.  If you need a product from our store and aren’t comfortable with the methods provided by these guidelines  –  please reach out and we will be happy to work with you on an alternative means to deliver that product safely to you.  

We are open Monday-Friday 11 am-6 pm and Saturday 9:30 am-5 pm at River Sports and Downtown Missoula. We will be posting extended hours starting June 15.

T9 at Southgate Mall is open during regular mall hours which are currently 11am-7pm.

Come see us outside on Friday & Saturday in downtown Missoula during our Alley Sale with up to 70% off.